The typewriter arrived in a timely manner, but upon opening it was apparently a return or a refurbish. The type writer itself was dirty and scratched up. It had mostly cosmetic issues but because it is for my clinic I was unable to put it in plain view of my patients in the place we had originally intended. The typewriter ribbon was virtually destroyed. A good bit of the ribbon was on the outside of the cartridge and it was very gnarled up. We needed the typewriter for a specific task and could not wait for a return so we had to make do. It does fulfill the basic needs. Nothing fancy, but it was inexpensive.