The first unit I received had so many parts missing. I called the manufacturer as there was a paper in the box that said "Call if parts are missing" they sent me the hardware package that was COMPLETELY missing BUT there were screws missing from that pack age too!!, I had my carpenter to put it together and found out that there were NO Shelves and the sides were missing. I called the manufacturer and was told to call Overstock. I did and said because I was missing so many parts they would send a new one, IF I shipped the other one back. I HAD thrown the box away, BUT I did manage to wrap up and make a "FrankenBox" and used up mostof the tape I had and wrapped the whole thing up in paper..Was quite a workout and a lesson in innovation as it weihs SEVENTY SEVEN POUNDS!!! UPS had the order to pu and took Overstock 2 calls to get them to take it. (It weighs 77 pounds) This was originally ordered on July 3. My carpenter came today and put it together. It took him about 2and a half hours to put it together. TODAY is September 25! Overstock was VERY helpful. I asked them why they had papers in the box to call the manufacturer when they are responsible for the product. They s aid "Sorry for the confusion" I will say The cabinet looks good. My son likes it and it looks like it will be good storage for his cds games and dvds. You definitely need skill to put this together, MAKE SURE when you get it that you have all the parts there should be TWO shipped boxes.If you dont get the both boxes and have all the parts on the parts list CALL OVERSTOCK immediately NOT the number on the paper in the box for the manufacturer. Or you could be at it 3 months (like me) to get everything to put it together, Remember LOTS of pieces. Must be able to follow the directions and organize the parts, The unit looks pretty classy all finished. Looks nice in my sons room and matches his bed that I got in Overstock as well. Happy with it. Glad its done and I hope it performs as good asit looks, Very sleek and modern.Great buy none of the stores have anything this nice or with so much storage space. I DO recommend it with the previous mentioned cautions . I will continue to shop with Overstock for quality and convenience.
- How did the color on site compare with the actual product? same
- Please tell us about the quality of the product. niceforpressed wood. A lot of dust
- How accurate was the on site description of the product? accurate