The leather is soft and good quality. I really Like the nailhead trim and shape of the arms that allow you to pull close to the desk. The chair was delivered in a box that was quite bulky. However, there was only one step for assembly...screwing the platform/legs to the chair frame. Very comfortable. Totally adjustable. I have seen this chair in stores for hundreds of dollars more, so it was a very good value.
- How accurate was the sizing? NA
- Was the product free of any manufacturer defects? yes