graham072442 Review

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Finding the "missing" hardware . . .
 from Lynn, MA,  May 12, 2011

This chair arrived promptly - in 4 pieces (2 sides, 1 back and 1 seat bottom) along with 2 metal bars (seat supports), no visible assembly insttructions, and a small plastic baggie containing an allen wrench and a label that said "find hardware here." Well, an allen wrench is NOT hardware; and this caused confusion - thinking some parts had not arrived. Called Overstock and asked for hardware and assembly instructions; they arrived a week later. Initially, I was bewildered because unless the "sockets" that were to receive the bolts were beneath the bottom cushion covering, it was NOT going to happen with flat-ended bolts. Then the light dawned! There are 4 allen-head bolts in the bottom of the seat cushion and 2 in the bottom of the seat back; they must be removed, inserted through the support bars and then rebolted into the seat bottom. Likewise, the ones in the seat back must be removed and then reinserted after threading through the rear leg brackets. The assembly instructions had been tucked inside the seat bottom cover and weren't evident until assembly had begun. The milling was just a tad off, so it was rather difficult to line up the bolts to refasten them; and as a resultk one of the front legs leans out at the bottom just a fraction more than does the other one. Overall, however, this is a good item for the money and will suit my purposes - need for another guest chair in a small living room.

  • Did the product fit true to size? yes
  • How is the quality of the product? looks like it will wear well
  • Was the product free of any manufacturer defects? assembly instructions could have been clearer.
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