We ordered the chair for a home office. It looked great. It was packaged so brilliantly that at first we thought the screws were not included...but they were...they were just already screwed to the chair. After unscrewing the screws from the place they were put for shipping purposes, we (my husband) "tried" to screw them in the designated places. this was tough. I didn't think we would be able to successfully get all the screws in but my husband persevered and succeeded. Not easy. I am not sure I would order again from overstock... The final product is good, but was it worth the hassle?