tommio Review

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Poor quality with cracked base frame
 from Columbus, OH,  Jun 13, 2014

Although the leather feels and looks great, this bench was poorly manufactured. The base frame that is made of wood or mdf has a prominent gap at one corner joint and the veneer is chipped away exposing the unfinished material. At another corner joint, the base frame has a 2 inch crack that has separated apart, again exposing the unfinished material beneath the veneer. This is clearly a manufacturer problem since the shipment itself arrived in perfect condition and the protective bag around the product showed no signs of damage. It really isn't worth returning since I can use some wood putty and a sharpie to hide these issues, but it's disappointing since I expect new products from Overstock to be in perfect condition unless clearly specified otherwise. If this bench had arrived in perfect condition, I would have given it 5 stars for value, quality and looks. The leather is really nice and the storage is fantastic, and most other competing products at the same price point are made of vinyl/faux leather material. Hopefully this is an isolated incident for future buyers, but clearly there is a lack of quality control.

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