This is the second memory foam mattress we have purchased. The first came from Sam's Club website over 5 years ago and we have been very happy with it. Our other Queen bed had a conventional mattress that was over 20 years old and needed badly to be replaced. Based on the reviews here, we ordered this mattress in a Queen size. It is a couple of inches thicker than our other memory foam mattress and seems much firmer, though it is quite comfortable after just a few minutes of lying on it. It could be that our other foam mattress is slowly getting softer as it ages gracefully. Some of the reviewers here commented that this mattress was harder than they expected and I initially thought so too, but it does soften up quickly after you climb into bed and contours nicely to our backsides after only a few minutes. Shipping was quick and packaging was good. The inner plastic vaccuum-packed bag must have had a tiny slow leak as it started hissing at me as soon as I got it out of the box. Be sure to have everything ready to go before you open and upend the box to slide out the shrink-wrapped mattress since the mattress starts expanding immediately when the seal is breached. If you are working alone, as I was, you need to be quick to get it oriented on the bed frame before it becomes too heavy and unwieldy for a single person to maneuver. I really didn't notice any objectionable smell from the mattress and within an hour or so I made up the bed for use. I think it will give us many years of restful slumber.
- How did the color on site compare with the actual product? not important factor in purchase
- Please tell us about the quality of the product. Have only had it a few weeks but so far the quality seems good. Price was very reasonable.
- How accurate was the on site description of the product? As described for the most part