Very pleased ... bought for teen sons & they love it! Received quickly & in good condition. Took two of us 3 hours to put together (many pieces ... slow & patient wins the race :-). Quite stylish ... space efficient ... seems to be well made & sturdy ... opens/closes easily into a full size bed when needed. Step rails not the most comfortable to climb up/down (may attempt to pad them in some way) ... and futon may need some additional center support (underneath) to prevent future sagging. No surprises though ... read all the reviews before I bought and would definitely buy again ... THANKS Overstock.com!!!!