We were very nervous ordering for the first time, but were pleasantly surprised. We ordered these chairs on a Sunday evening and they were delivered on Thursday that same week via DHL. They weren't hard to put together considering we had the proper tools (our cordless screw gun was very helpful). I believe within an hour or so we were able to sit around our new table. The cushions were a bit stiff at first, but now that they are being used, they are softening up. They look great! They are sturdy and are very good quality. After shopping around town for the best value, nothing came close to these. We were about to pay $260 for the same chair at a local store.