Unpackaged and removed from the vinyl packaging and the pillows reeked like the vinyl. Left them outdoors all afternoon and the odor did disipate. As far as the pillows, good quaity for the price; fluffed up and held their fullness. As far as firmness, I rate them as average for side sleeping. Had put the two pillows together to get the firmness desired. Will put them in the guest room and look for another set.