I bought three of these pillow and they are so nice. I only sleep on a down pillow and needed to buy a set for our new RV. My husband asked me to buy him one too! They are not too soft nor too hard. There was no smell when I opened the box from shipping. I was worried about that as it was something I had read in one of the reviews prior to purchasing them. These had absolutely no smell. I love them and would purchase them again. They are a great quality!