The product was excellent. However, it would have been better for me had it been forwarded by regular post as the cost made the product far less attractive. This may not exist for Canadian customers. I have been trying to find good pillows in Canada for some time and have paid for many that were not worth their cost here. These are superlative as are the covers I purchased for them. I have shown them to many people and sent the link to others on my email address list.