The Simple Touch arrived quickly and was in excellent condition. It had everything it needed in the box and was as perfect as a non-refurbished one. No defects or problems what-so-ever. My mom loved her 1st Generation Nook and likes this one even more. It is much lighter, has AMAZING battery life and the touch screen displays great detail and clarity. It, of course, has the anti-glare screen for reading outside in bright sunlight. The only thing to note- there isn't a lot of memory dedicated to side-loaded books. That is easily fixed with a micro-sd card. You will find the micro-sd card listed separately on your computer and you have to side-load the books to that card- not the Nook, itself. The books still show up in the library the same as your downloaded content. This was just something that took me awhile and a call excellent customer service to figure out. This is a great Nook and if I didn't already have a 1st Generation and a Nook Color, I would be getting one for myself, as well.
- How did the image on site compare with the actual product? Exactly the same
- Was the product free of any manufacturer defects? Yes
- Please tell us about the quality of the product. Excellent Quality