Bought this for my daughter for xmas. She used it and it froze after 1 hour of use. I called Overstock and explained what had happened-that was on Wednesday and by Friday she received another one! I had not even been to UPS to return the first one! The second one works perfectly--I am so happy with Overstock and their customner service. They put the customer first as so many places do not. I have recommened them to all my friends. I am very happy I made this purchase with them.
- How did the image on site compare with the actual product? Identical
- Was the product free of any manufacturer defects? The first one was not-but the second one sent was perfect!!!
- Please tell us about the quality of the product. Since we have received the second one--not one problem. It works perfectly!!