Have always slept on solid foam pillows. Have been using this one for months. Not one morning of neck pain since using. Feels weird at first because of the softness, but it is WONDERFUL! It looks normal on the bed during the day but once your head hits it, it flattens but still supports. I thought it would be too soft, but it is not. Ordered two more. One for Sister-in-law who has suffered for years with neck pain. She used it one night and woke up with no pain and said "order me one" please. Buy one, you won't regret it.