The pillow arrived and I was cautiously optimistic after some of the reviews. I was delighted. There was no smell, I slept on it the first night and it was wonderful. It does give a bit, but your head certainly doesn't fall to the bed. I sleep mainly on my back and sometimes on my side. I have had excellent sleep since getting this pillow. I never realized how much difference a pillow could make. Very very happy and will be buying 7 more for the rest of the beds in the house.