I have purchased 5 of the roman shades and so far they have exceeded my expectations. The shades all arrived in one carefully padded package with neither of the shades broken or any missing parts. Installation was easy although the instructions weren't concise. The shades were easy enough to install that instructions weren't needed. The shades have been installed now for two weeks and the mechanics are functioning gracefully. As far is the color on the website compared to the actual product, pretty close. As other reviews stated, these shades are more for filtering the sun. Therefore don't expect total privacy or energy conservation.