I am working on buying the complete Aristo set for my bedroom. I had been stalking this nightstand for a long time and when two suddenly popped up available, I knew they were probably returned but I bought one anyway. It came with the legs completely sticking out of the box, which was ripped apart, and it did have some dings on it that I wasn't willing to live with. Overstock apparently received the return and shipped it right back out to me. I was pretty upset until I began the return process. One email and a phonecall later and my return was processed. I was blown away by how fast it was having dealt with online returns before. They even began processing before I had shipped the item back. No one does that. They definitely turned a bad experience around 180 degrees. Great job Overstock.