One of my first purchases for my new home was a replacement light in the dining area. I wanted a light that would be slightly rustic in nature but not too rustic. Clean lines but not too modern. This light accomplished both goals and I liked it better than any other light I'd seen online or at the local lighting stores. It did arrive with some missing pieces but the company gave an email address to communicate with it. I had friends laugh about "slow boat from China" since the light is manufactured in China but the company emailed me within a day. I took photos of the missing piece and all the other pieces for them to review. They reviewed both photos and found another missing piece and told me they would get the pieces mailed to me. Again, a laugh from my friends about that slow boat but I had the parts within a week. Not only did they send the missing pieces but a couple of extra ones. The electrician said the globes were a little narrow for installing the part in the bottom of the globe but otherwise the lamp went up well. I love the lamp and get compliments on it all the time--it looks great and compliments a rustic dining table without making the room look too rustic.