I spend days on the O! looking at rings. Finally I decided on this one. Since I don't usually wear rings I did not know my size. I printed their "measure help" and according to it I was size 5.5. The shipping was very fast. I received the ring within 3 days. Turns out it is way too big. Only then I noticed that their "measure help" does not print to size :(. I called with a request to exchange the ring with a smaller size. everyone was very nice and understanding. They gave me the proper instructions on how to return the ring and even reimbursed me for the shiping expenses. It took a while to get the new ring. I had to call once to confirm that everything is all right. But after the call I received the ring in 3 days. I love the ring. It is shiny and with a lot of details. It brings me a lot of joy. The only worry I have is that it has 42 small diamonds and if one is not set correctly it might fall. with 1 dimond ring I would worty for 1 dimond. Now I worry about 42 diamonds! And I am not sure exactly how my insurance would work if this happens but I am hopeful that it will not happen! All in all much much better experience than I expected. I got this ring for $$$. If I were to by it at the store it would be $$$$ and I would have waited for 3 weeks to get my size. Also I visiter several stores before I got to O1 and they did not have a big selection at all.