I purchased this bag several months ago and am extremely pleased with it. It's roomy enough for a large laptop, a few paperbacks, and plenty of smaller items (medications, candies, pens, games, etc.) in the front zippered pocket. It's true that the shoulder strap is not leather; the product description states that the strap is woven cotton. When properly adjusted, the strap is very comfortable and the weight of the bag well-distributed. I haven't had any problems with my belongings being damaged (an issue I've had with bags in the past) and the exterior is still in excellent condition.