This bag has been WONDERFUL. I use it to carry all my books to class and work and I have rarely had days where everything doesn't fit. Also, I've gotten SO many compliments on it, especially from random strangers. The zipper on the outside pocket broke after about four months of daily wear and tear, but worse than that is that this bag is painted. yes, PAINTED! After walking around with the bag over my shoulder every day for a few months, I got a permanent brown stain on the sleeve of my winter coat, and there are white spots all over the handle straps and dotting the outside of the bag where the paint has chipped off the leather. It's just plain ugly, and time for a new bag. So, the bag is great for a month or two of everyday use or for just going to and from the office, but it definitely is not going to last forever.