Wanted this toaster oven for the roasting feature and toast in one. The one that I received did not even have a toasting function. There was no way you could make toast easily. It HEATED THE KITCHEN UP MORE THAN THE OVEN!!! So why bother? Waste of time and money. Fortunately, this was easy to return and customer service was great, not to mention that my UPS guy is on the street everyday. However, the Big-O tried to tack on a "fee" to return it and I called them on it as it was not as described. This has taken over a month to resolve. This was the first of a two order which both got returned. One was not as described and the other was a wrong color item and super cheaply made. Very disapointed as surgery is looming and I have yet to find the perfect "easy bake oven" that won't heat up the house like the built in gas oven. I even had to haggle to get my Overstock points back! The Big-O is turing into the Big-Uh-O!
- How did the color on site compare with the actual product? fine
- Please tell us about the quality of the product. hot and flimsy
- How accurate was the on site description of the product? not very accurate