circuitsanddaisies Review

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Solid wood bed
 from Bloomington, IN,  Aug 25, 2011

The bed is solid and well made. The packaging was substantial. The only problem was that the hardware kit was missing. I contacted customer support and was supposed to receive replacement hardware, but it still has yet to show up. After about a week I just went to the hardware store and bought the bolts (8 short metric bolts and some wood screws for the slats) necessary to assemble the bed. Missing hardware is the cardinal sin of mail-order furniture. Shame, shame. The slats (12) are especially high-quality and were pre-drilled. This was very nice. I'm very happy with the bed. I just can't tell you how much it drives a consumer crazy when the hardware is missing! For the love of all that is good in this world, please pay more attention to that.

  • How did the color on site compare with the actual product? The color was accurate
  • Please tell us about the quality of the product. The product is quality construction. Unfortunately the hardware kit was missing.
  • How accurate was the on site description of the product? The desciption should have included the number of slats included (12).
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