I fell in love with this rug online; however, once I received it, the color did not look the same at all. The bigger problem is that it costs over **** to return this item! I would not order this rug again and I am contemplating ordering any large items from Overstock since their policy says that the color might vary and that this is perfectly acceptable. Overstock is willing to work with me some on the cost of the return, but I believe the color is drastically off and that all of the return should be covered.
- How did the color on site compare with the actual product? poorly
- Please tell us about the quality of the product. heavy and thick
- How accurate was the on site description of the product? the color was wrong