The rug arrived earlier than I expected. But it was delivered to our neighbor's house. I had to walk over and drag what must have been at least 50lb package across their yard, which is not small. The description is pretty close, and I was happy with it on inspection. The color is neutral, design modern, and it feels to good to walk on. But I had to return it. Even with steep shipping charge and the hassle of packaging 8x10 rug. IT DID NOT STOP SHEDDING! I must have vacuumed it 50 times over 3-4 days. It was too much. I sent it back and got refund back pretty quickly. I love O and their customer service. This is the first time I ever had to send anything back. I will continue to shop at O but need to be a little more careful with bulky items.
- How did the color on site compare with the actual product? close
- Please tell us about the quality of the product. good other than one big flaw
- How accurate was the on site description of the product? close