We ordered this on Friday and by Thursday the next week we had it in hand. Once we got it home we started checking it out. Noticed that around the rim of the pot there was a lot of mistooling that was done to cut it away from the slag. The we noticed a small indentation on the lid. Could not find anything about this in the manual and was hard to figure out if it was supposed to be there or not. We decided to send this one back. Returning it was straight forward and with the RMA number there was a prepaid shipping lable. They even went ahead and shipped the replacement before receiving the old one. After getting the new one in hand it became readily apparent what the marking in the top was. It was an arrow to line up the lid with the indentation on the bottom. So in the end it was bad pot out of the factory. All in all it's a great product they just need to do a better job of.
- How did the color on site compare with the actual product? It was pretty much the same
- Please tell us about the quality of the product. Second one shipped was better than the first.
- How accurate was the on site description of the product? Pretty much spot on.