I love these stools. The seats are large--I find myself actually sitting cross legged on them sometimes, fully supported. One seat did have a gap in the wood when it arrived. Overstock was easy to work with. However, the company sent out just the wooden top part as the replacement, which required drilling the holes ourselves and fitting it to the metal band. Luckily, my father in law was happy to do this, but without help I would have found the replacement useless. So if you get a defective seat make sure to specify if you need the entire top half of the stool replaced (which you could just screw into the base) or just the wooden seat.