The chaise was delivered to my work as I requested. The box was intact and I thought all was well. When I got it home and managed to get the parts into my condo, I realized that two important things were missing--instructions on how to put it together and the feet for the legs. I managed to put the pieces together (it was not hard) but I needed the feet that fit on the bottom of the legs. I called Overstock and as usual got great customer service. The feet were shipped and I got them in ten days. Unfortunately, they didn't fit. It was like trying to put a quarter in a nickel slot. I called customer service again and am currently waiting for the second set of feet to be sent. The chaise itself is gorgeous and feels great for my back. I do not use the cylindrical pillow that comes with it. The chaise is comfortable without it.
- How did the color on site compare with the actual product? perfect match
- Please tell us about the quality of the product. The quality of the product is great.
- How accurate was the on site description of the product? The on site description was accurate.