portroxie Review

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Fabulous bed
 from portland OR,  Sep 15, 2011

I purchased this bed for our vacation home in Sunriver Or. We did not get it set up for a month as we had guests renting the house. When we went to set up the bed we were very pleased with the quality, however the entire package of screws to put the bed together was missing. We had to go to a hardware store, buy screws which unfortunately they did not have the exact ones we needed but what we purchased did work. I called customer service at overstock the next day and explained the situation, she was very understanding and frustrated that this occured, so she gave us a credit on our account for the cost of the screws and then some. Hopefully the bed will stay together. I am very happy with the bed and certainly would recommend to a friend,

  • How did the color on site compare with the actual product? very well
  • Please tell us about the quality of the product. It seems well constructed,
  • How accurate was the on site description of the product? Very accurate
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