Overall the product is OK. There are fairly well-hidden surface defects that where covered up at the factory. Digs, scratches, and holes filled with wax or wood putty. The Dark stain covers most of this up but in areas with lots of light they may be visible. The medium rating is due to this. I feel for the price of the product it should have been better quality finish. The build however is very solid. The white glove delivery was VERY SLOW. They only delivered two days a week in my area and failed to contact me for almost 2 weeks. On top of this, the order was miss-shipped. They shipped a mirror instead of a dresser. I waited for the order to be finished for 2 Months! When the dresser did get delivered it was not shipped with White Glove delivery. Very dis-satisfied with the shipping / distribution company. Hopefully this gets fixed and no one else will have this type of problem.
- How did the color on site compare with the actual product? Color matched but finish was not showen well.
- Please tell us about the quality of the product. Quality of the build is good. Solid wood. Finish was dark for a reason. Many nicks and scratches where covered up under the finish and are visibale in high-light conditions. Severl ding's are filled with wax furnaure repair and stain placed over at the factory to hid defects. May not be acceptable for a protectionist but is OK for my home. Not something I expeded at this price.
- How accurate was the on site description of the product? Good. A closer review/description of the product finish could be provided.