I received my futon mattress in a timely fashion from Overstock. I have always been completely satisfied with Overstock's products and price. We primarily use the futon for sitting, and to date no one has used it for sleeping. If I were to use the futon for sleeping on a regular basis, I would have purchased one that contained coils. The futon is comfortable, extra large in size and true to its description. The price is amazingly low and I would recommend this product.