I could not resist to purchase this chandelier because of the price and free shipping. The delivery was very quick - I believe I ordered it on Sunday and received it the following Thursday. Installation was fairly simple for never having installed a chandelier before. The crystals do not look that fancy up close, but when they are hanging from the chandelier they look fine. I was a bit disappointed that although the shade of the chandelier was covered with plastic, when I removed it, there were a couple areas on the shade that were stained and there were some dirt marks, but you can't really see the stains when the light is on. Also, there were some areas on the chrome that were tarnished brown. Unless you are looking at the chandelier closely, you can hardly see the imperfections, but I was still disappointed that I saw these when I was putting it together. I would not bother returning it, because it still looks good hanging in my bedroom and it would be more of a hassle to return it for another one. Nonetheless, I am still thinking of purchasing a different chandelier, but just hope that it doesn't have any noticeable imperfections.