Moving into a new home is an exciting venture, but the logistics of moving can be a long, tiring process. Hiring a moving company can be one of the hardest parts of planning your move, but these answers to frequently asked questions can help you make the easiest, best decision possible.
How do I know which moving company to trust?
Your best bet at finding great movers is to ask for recommendations from friends and neighbors. Online customer reviews can also give you an idea of which companies consistently do good work, and it's a good way to narrow down the recommendations you already have.
How much will hiring movers cost?
Find out if your mover charges based on miles, time, or weight and ask for an estimate. Most moving companies will perform a free in-home survey to determine the cost of moving. This is the best and easiest way to find out how much you can expect to pay.
Should I get more than one estimate?
Yes, getting several estimates is a good idea. Since this is typically a free service, ask all of the moving companies you're considering to perform an in-home survey, and then make a decision based on both cost and customer reviews.
Are movers bound to the estimated cost?
That depends. Unbinding estimates are more common and do not bind the company to the estimate cost. Some movers will provide a binding estimate which states that your bill will not exceed the estimated amount, even if they underestimated the actual cost of moving your household items.
What if my new home isn't ready?
Some moving companies will offer a temporary storage option. To find a mover that can store your household items until you move into your new residence, or even to store items that you won't use in your new home for some time, look for companies that say they offer "moving and storage." This is often a safer and less expensive alternative to self-storage.
Is it better to just move everything myself?
This depends on how much you have to move. If you're moving primarily personal items and a few small furniture pieces, you probably don't need to hire a moving company. If you have several large items, a moving company can move them much easier and reduce the risk of damage.
What if I'm moving out of state?
If your move takes you across state lines, you will have to hire an interstate moving company (versus intrastate movers). Interstate movers will have different policies and rates, including tariffs, than intrastate movers. You'll also want to make sure they are the actual company moving your items, rather than a broker.
What if something gets broken during the move?
Most moving companies will compensate you for broken items, but compensation is usually calculated by weight (on average, 0.60 per pound), not value. You can typically buy extra coverage through your moving company or through a third-party insurer.
How do I prepare my belongings for the movers?
Labeling boxes and furniture will help the movers know where to place items in your new home and will help you keep organized during the move. Label items based on which room they'll be in in your new home, and give specific directions of where to place large items, like furniture and TVs.
Should I tip my movers?
While it's not necessary, a tip is a good way to show appreciation for a job well done. Many factors can determine how much you tip, such as if there were heavy items or stairs, but in general, tip $40 to $60 if there is one or two movers, and $20 per mover if there are more. Give all tips to the supervisor to be divided later, rather than to the individual movers.
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