FAQs About Club O: Exclusive Perks for Savvy Shoppers

FAQs About Club O: Exclusive Perks for Savvy Shoppers

Save even more money when you shop online at Overstock.com by taking advantage of Club O, our exclusive customer rewards program. With perks that pay for themselves, a Club O membership is both rewarding and convenient. Ready to upgrade your shopping experience? Check out these answers to the most frequently asked questions about Club O to see what it’s all about.

How do I join Club O?

It’s easy. Just visit our Club O Rewards Program page, add to cart, accept the terms and conditions, and checkout. Your Club O membership fee will be charged to the credit card associated with your account. This charge will recur annually unless you opt out of automatic renewal in your Club O account settings. We’ll send you a reminder about the renewal beforehand, so you can worry less and save more.


What are the benefits of joining Club O?

Members of our customer rewards program get access to exclusive deals and a dedicated customer service team. The best part? With 5 percent rewards on every order, you save every time you shop.

To give you a head start, rewards earned from recent Overstock purchases automatically go towards your account when you join Club O. You can earn up to $25 in rewards for eligible past purchases. Check your account to see if you qualify!

Your customer loyalty rewards can be used to purchase gift cards and you can earn rewards on gift card purchases. There’s no limit to the amount of Club O rewards you can earn toward future Overstock purchases. You just can’t redeem rewards for cash. You can read about additional customer loyalty benefits in the Best Reasons for Joining Club O.


Is it expensive to join Club O?

Not at all. A Club O membership is just $19.95 for one full year of benefits. In fact, with at least 5 percent in rewards on every purchase and free shipping,* most customers save far more than they spend on their Club O membership.

Once you renew your Club O membership, payment is non-refundable.


How do I earn Club O rewards?

It’s simple. As a Club O member, every eligible purchase you make on Overstock.com will instantly earn 5 percent back as soon as your items ship. Once those items arrive, you can then earn even more rewards for each product review you write. Within 48 hours, up to $40 in rewards for each review will be in your account and ready to use.

Club O members can also earn up to 40 percent in rewards on certain items in our Club O Extra Rewards Store. We add new products every week, making this members-only shopping experience all about inclusive benefits and exclusive deals.

There’s one caveat: You won’t earn rewards for canceled purchases or returned items. If you’ve already redeemed Club O rewards for an item that you return, those rewards will be taken out of the refund when the item is sent back.


Do my Club O rewards expire?

As long as your membership is active, Club O rewards earned through purchases never expire. Rewards earned from leaving a review expire after 90 days.

If your Club O membership expires, you have 90 days to renew before your rewards disappear. If you reactivate your account within that 90-day window, any Club O rewards you had left over can still be used.


Who can have a Club O account?

You must be at least 18 years old to have an Overstock Club O membership. Club O members can have only one membership per email address since Club O Rewards will only apply to the account used to make a purchase.

Because a membership has to be linked with a customer account, a membership cannot be gifted. You can gift an Overstock gift card instead, which can be used toward the purchase of a Club O membership.


Can I use my Club O rewards with other discounts?

Your Club O rewards may be combined with other discounts, coupons, and offers from Overstock.com, helping you save even more on your favorite products. Club O rewards can also be used together with in-store credit and gift cards. To earn rewards on payments with gift cards, the purchase amount has to exceed the gift card’s amount. You’ll earn rewards on the remaining balance of your purchase.

Remember, rewards don’t automatically apply to your purchase. During the checkout process, select to redeem your rewards and choose the reward amount to use.


Does Club O have membership levels?

No. Our customer loyalty program has one membership level: Club O. Club O rewards are calculated based on the purchase amount after all coupons, discounts, and gift cards have been applied. No matter what, members get more.


What if I have more questions?

To get more info on these rewards you can rely on, visit the home page for our Club O rewards program or send an email to our dedicated Club O Customer Care team.

*Every order qualifies for free standard shipping with Club O. No minimum purchase amount, no extra charges for large items.