We've only had a chance to use the bike rack once, and it worked well. The only issue I found was the design where the ball is to be fastened to the receiver tube. The receiver tube is cut at an angle and you can't get a wrench or socket in there to torque the nut on the ball as required. When I contacted Swagman about this issue I was not impressed with their solution, "Jam a screwdriver inbetween the nut and the tube and tighten the ballside." Not exactly the best way, how can you properly torque the ballside?? My solution was to remove a very small (approximately 1/8"-1/4") of the metal from the bottom side with a grinder to be able to slide a socket on the nut. Then repaint the bare metal to protect against future corrosion.
I am really excited to use this product. I have had several sports injuries and cannot put pressure on certain parts of my body long enough to get a good workout. I just ordered this product as it works out the entire body without undue strain.
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