Tent looks great, but one alluminum pole snapped mintes after receiving the tent in the mail. Tried to contact the company for which it was made, and unable "speak" to any human. Tried using the warrenty site, but it timed out everytime i tried to submit!! After (4) tries, i am very frustrated! Planning on backpacking a 60 mile trail soon, would be nice if i could get a replacement for the one pole!
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