So far so good! We took delivery back in April, I wanted to wait a few months to post a review given some of the issues other purchases have had. We experienced no issues with shipping and the delivery man assisted in getting the unit to the deck in the back yard. So far this hot tub has proven an excellent buy. The fiberglass shell is very heavy, well made with an even thickness. Although probably not what I would pick given the choice, the dark blue finish is gorgeous. We chose the redwood color cabinet and together they are beautiful. The cabinet is a fade proof, durable and attractive material, no wood to rot. Access to the plumbing and pumps is excellent. The top that comes with the unit seems to be of an excellent quality as well. We have had no issues with the controls, setting up or using this hot tub. My husband is in it on a regular basis. There are several jet flow adjustments on the tub. The foot/calf blaster is amazing. Several of the jets are directional to accommodate shorter or taller individuals. We are using neither traditional chlorine nor bromine as they both are harmful to and shorten the life of the pumps, jets and finish plus unfriendly to swimsuits and skin. We have been using "Nature 2 Mineral" spa sticks and supplies as recommended with great success. No red eyes, or itchy, chalky skin and the tub is properly sanitized and clean. Considering the high quality, included color changing LED lights, ozonator, and hot tub cover this is really a lot of bang for your buck. I highly recommend.
We got this hot tub and have used it for around 3 weeks now. There are a few things that I found to be disappointing but I would still recommend the hot tub. #1 - Speakers are in the side of the hot tub and the switch for the speakers say to not use them when the hot tub is in use. The water normally goes above the speakers when we are in it, so we can't hear from the speakers anyways. Don't buy this hot tub thinking you will be listening to the music while in the hot tub, you will have to get a different speaker to do that. #2 - The "waterfall" is not very impressive, it is 2 holes on the top of the side that I guess could make a "waterfall" since the water is falling but it isn't much of a waterfall, so don't get your hopes up for much of a waterfall. #3 - Bromine as a chemical did not work for us, the water kept turning green after a day or 2, it was just a green hue but was completely clear. We switched to using Pristine in it and have not had any other problems with it. The other nice thing about using Pristine is that it only has to be done every 2 weeks and there is no floater in the hot tub like there was with Bromine. None of these are deal breakers for us on the hot tub but I was disappointed with the speakers, waterfall, and whole Bromine situation. I just wanted to note those, otherwise this is a great hot tub!
I bought this spa because of good reviews for other LifeSmart Rock Solid Plug and Play Spas and because this was the biggest spa I could get that was "plug and play", in other words uses existing 110 volt outlet and does not require an electrician to hardwire a 220 volt connection to the spa. The spa uses a 1.5 kW heater which takes close to 24 hours to get to 100 degrees F (approximately 2 degrees F per hour). The unit is convertible to 220 volts (electrician needed) in which case the heater is rated at 4 kW (5-6 degrees F per hour). The spa was bigger than we expected. It seats 4 adults comfortably and would seat 5 if they were sitting and not sprawled. The jets are reasonably strong. The seating design is good. The spa is attractive and the construction is one piece fiberglass with strong plastic "synthetic wood" skirt. It took about a month after I ordered the spa before it was delivered. The spa weighs 370 lbs empty and getting it from the driveway to the back yard was a challenge. The driver helped me roll it down flagstone steps (it was wrapped in a foam sheet) ending up with only a couple of minor dings in the plastic skirt. The driver had a pallet jack, but that was only good for flat solid surface. Ask the shipping company for two-man delivery if you're not up for heavy lifting (presumably this would be an extra charge). Spa is 34 inches tall and 75 inches wide (not including foam packaging) so think about width of gates, etc. The included cover is well-insulated and looks nice. Steps are not included. Unit is ozonator ready, but ozonator is not included. Equipment compartment is accessed by removing slats below the topside control panel. The manual was a disappointment: a photocopied generic LifeSmart manual with "Sierra" handwritten on the front. There was also a Freeflow Spas manual in the equipment compartment. The LifeSmart Sierra Spa appears to be the same as the Freeflow Passport Spa (sold by dealers). You will want to have chlorine tests strips and a 2 lb bottle of dichlor (chlorinating agent) on hand when your spa arrives. In summary, I would say that this spa is a quality product and a good value.
I have been looking for a reasonably priced, relatively small hot tub for my patio since I moved into this house four years ago. I had a fairly specific set of requirements, and nothing I'd seen up to now fit the bill. I wanted something that was smallish, as in 2-4 person, attractive, 120 volt plug and play, priced around $2000, with a real 1 or 1.5 KW heater (not 'friction heating'), calf massage jets, no 'lounger'--just a bench or bucket type seating, and ideally a Balboa controller. These were the qualities I liked about previous spas I'd installed at other properties, and I was spoiled. I was so happy to stumble across this one a few weeks ago, because from what I could see, and after reading the online manual, it appeared to meet every one of my requirements. Well, it arrived today (17 days from placing my order--excellent) and everything I wanted was included with this package--and more. Not only did it meet every single one of my requirements, but it had a number of things that made it that much better. There is an adjustable flow waterfall (great neck massager!), a multi-colored light that can be set to a fixed color if desired, 14 stainless steel jets--5 of which are large and adjustable from full on to off with a twist of the outer ring, and 2 of which pulse, a faux redwood skirting that looks terrific, an interior that looks like white porcelain, and on and on. Although it isn't yet up to temperature it is heating faster than any other I've had, and the heating options (standard/economy/sleep) and programmable automatic run times (for regular filtration) add up to a unit that is very flexible and energy efficient. The proof is in the pudding, and after getting out of it 15 minutes ago I am pleased as punch. If there is one thing that detracted slightly, it is that the cover (which is very nice, actually) seems to be about two inches short in both dimensions. This makes it fairly difficult to pull the cover apron or skirt down over the top corners of the spa. It will fit, but it takes some pulling and stretching to do so. I've not had that occur on any other spa, and it's a little odd, but I'm hoping it will stretch out and loosen up some with time. A minor inconvenience, considering. From what I'm seeing, this is the least expensive hot tub on Overstock (other than perhaps some soft sided thing that I wouldn't want to own) and also on every other online retailer I've looked at. Considering what one gets for the money (and the bonus points!), it is a smoking deal I can highly recommend.
If you need further help or information please visit our Online Help Center