We love the Spa and it works perfectly. Originally the first spa was received damaged and we had some trouble getting the damaged spa picked up and a new Spa sent in a timely manner. However, Overstock was very apologetic and compensated me for the delay with both a monetary credit and extra points. I am very pleased with the customer service! Plus, the delivery guy helped set the replacement spa in place and stayed to make sure there was no damage! I love Overstock and this Spa! The speakers are great too!
My husband had both hips replaced this summer, which led to the idea of getting a hot tub, which led to us building a gorgeous covered patio to house the hot tub...you get the idea! We wanted something small with all the features found in the nicer hot tubs. I don't plan on entertaining guests in my hot tub! I researched several local hot tub stores, hot tub companies, features, warranties..etc. We decided to take a gamble for the low price, about $2000 less than our local hot tub store for a nice 3 person tub. This tub is manufactured in the US and has all the features we were looking for...pump motor size, jets, lights. The little waterfall is ok...nothing to wow me, but, I don't care about that feature.. I gave it only 4 stars now as we just got it running! My husband is 6' and I'm 5'7" tall. It would be nice if it were deeper; but, it works for us...we just slide down a bit. And, again, we saved money up front. It heated up in chilly weather in a couple hours. We will be thrilled if it works well for 6+years, as we're not taking it with us when we move! We patiently waited for delivery...it took awhile...but, we didn't care as our project was under construction. The delivery folks were AWESOME...exceeded my expectations.
I love my new spa, American Spas are made by Cal Spa. This is worth every penny. Cal Spa uses the best control systems and pumps. This is a well made spa, the acrylic fiberglass shell is very thick the 2 motors are more than powerful, I have to turn the jets down. Do not fall for other brands with more jets and air pumps the more jets the less pressure and air pump cool the water down quickly. this also has a titanium heater and larger plumbing to the larger jets. I am so happy with my purchase.
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