We ordered the hot tub in May after looking around locally and on the internet. Overstock had the best price and it looked like what we wanted. We are first time hot tub owners. Bought it because we enjoyed the hot tubs on cruises. Three weeks into the order Overstock sent us a notice that the item would ship later that expected. We inquired about the email and were told that the hot tub would ship in the next two weeks. Then the hot tub showed cancelled on the order. We contacted Overstock again and they refunded our money after 4 weeks. However, ABF freight called the next day to sent up a delivery time for the hot tub. It was delivered and we were re-charged for the hot tub with a discount for our trouble. Julie M. with Overstock worked with us the entire time and stayed in touch with us and to the best of her ability kept us informed. The customer service in an abnormal situation was excellent and the hot tub is also exactly what we wanted. It is well worth the money, simple to operate and we are in it every day. Perfect for two.
Easily the best value purchase I have made in a while. Works great, fairly easy install with the help of 2 additional guys, and an electrician was needed to connect the 240 to the hot-tub location. The cabinet was bit worse for ware in a couple of spots from the shipping, but really that was to be expected and honestly isn't noticeable at all. Would recommend this to anyone looking for a hot-tub for 5-6 people.
American Spa is made by Cal Spa - that's the first gold stamp. It's easy to agonize over which spa is the right spa, and rightly so, it is a fairly large investment and one you are stuck with for some time as it is not easy to get rid of if you don't like it... I can tell you that the shell seems durable. I bought the white one which has a marbled pattern on it. The jets seem to work fine. We went for the one with only 1 pump and it has enough power to use all the jets and maintain heat in the Colorado mountains in winter. The lights are fun for the kids - personally I find them annoying as they tend to change color very quickly, but thats ok - I don't need them on. The Bluetooth works well and the volume on the speakers is great. The waterfall is also a fun feature. So far we are Loving this tub. We are a family of 5 - 3 young kiddos so there is plenty of room. We have up to 6 kids use it at once and there is room for more... Totally recommend this tub.
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