There were no troubles with delivery on Overstock's part. But man oh man. The shipping company sent TWO men to do a six/eight man job. We were innovative and used PVC pipe to roll it to the back yard. That being said, it's been a year now with NO problems until now. The ball bearings are coming out of two of the jets now. I don't really mind, but it's a bummer. The water stays consistently hot, and the MONEY YOU SAVE is incredible. Our house burned, and before we had bought pretty much the same hot tub for over $*** what we paid for this one. It's worth it to me; even the rolling of the tub and finding an electrician. I'd buy it again; just didn't want to review for fear of 'jinxing' it. Wish I were in it right now...darn work.
First of all let me say, I had no idea when I placed this order that shipping would take 4 weeks. I wish I had realized that before deciding on this one. As we purchased it in October , and thought that it would be here by Thanksgiving, but it made it just a few days after Thanksgiving. However one of out concerns was needing family and friends to help us get it into the backyard, knowing it was heavy and bulky. So I was thrilled when it was delivered and the shippers had 3 men who were so very nice getting it to the backyard and on the cement pad for us. We really thought it was just going to be dropped into the driveway. I do not know if that is just how it is always done, but it was a great burden off our shoulders. We have owned several spas, the others were high end, at least twice the price of this one. So I was expecting it to heat faster than it does. But they were also the gas fired heaters. The jets are not super powerful, but still offer good relaxation. The waterfall and the lights are a nice touch just adding to the relaxing mood. I was say the best feature is the plug and play which is why we chose this one, it was up and running in less than 2 hours. However as we were just getting into our winter, it is slow to heat, it takes at least a full day to get it to 90 degrees. One feature is the heater kicks its self on to protect the unit from freezing. We have only used it a handfull of times, as it is to cold , but keeping it at the minimum heat, it looks to be costing only about 45.00 in electricity. We priced around our So California area before getting this, we could not find anything that was any where near this price for plug and play, so overall I am happy with this, and I am sure when warm weather is here I will get a lot of use out it.
Spa was delivered by two men and placed in my backyard where I wanted it... We have had it for about a year now and have not had any issues with the spa. Works great! Great price!
We purchased this spa after much research. We were not willing to spend the big bucks but wanted a therapeutic spa. We found this spa on the manufacturer's website and right before we bought it, I saw it on o.co. With the first time buyer coupon and by joining the o club, the spa was considerably cheaper than directly from the manufacturer. The spa was delivered within 3 weeks and placed directly on our pad (we have an alley accessible back yard). The only warning I would give if that it is really heavy and we would have had difficulty had we had to move it into our backyard by ourselves. They do not offer white glove delivery so you will likely need to have a hydraulic dolly with several men (ours still took three men and a hydraulic dolly). We are now enjoying the stars and have no regrets!
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