My husband had both hips replaced this summer, which led to the idea of getting a hot tub, which led to us building a gorgeous covered patio to house the hot tub...you get the idea! We wanted something small with all the features found in the nicer hot tubs. I don't plan on entertaining guests in my hot tub! I researched several local hot tub stores, hot tub companies, features, warranties..etc. We decided to take a gamble for the low price, about $2000 less than our local hot tub store for a nice 3 person tub. This tub is manufactured in the US and has all the features we were looking for...pump motor size, jets, lights. The little waterfall is ok...nothing to wow me, but, I don't care about that feature.. I gave it only 4 stars now as we just got it running! My husband is 6' and I'm 5'7" tall. It would be nice if it were deeper; but, it works for us...we just slide down a bit. And, again, we saved money up front. It heated up in chilly weather in a couple hours. We will be thrilled if it works well for 6+years, as we're not taking it with us when we move! We patiently waited for delivery...it took awhile...but, we didn't care as our project was under construction. The delivery folks were AWESOME...exceeded my expectations.
We ordered the hot tub in May after looking around locally and on the internet. Overstock had the best price and it looked like what we wanted. We are first time hot tub owners. Bought it because we enjoyed the hot tubs on cruises. Three weeks into the order Overstock sent us a notice that the item would ship later that expected. We inquired about the email and were told that the hot tub would ship in the next two weeks. Then the hot tub showed cancelled on the order. We contacted Overstock again and they refunded our money after 4 weeks. However, ABF freight called the next day to sent up a delivery time for the hot tub. It was delivered and we were re-charged for the hot tub with a discount for our trouble. Julie M. with Overstock worked with us the entire time and stayed in touch with us and to the best of her ability kept us informed. The customer service in an abnormal situation was excellent and the hot tub is also exactly what we wanted. It is well worth the money, simple to operate and we are in it every day. Perfect for two.
This is my third spa ever, but my first with Overstock. It was a smooth delivery - I think it was a bit over 2 weeks from purchase to delivery, which I thought was great! The set-up went smoothly and this is a gorgeous spa! Everything works wonderfully and it's just pretty to look at - let alone relax in! It has SO many jets and truthfully is so powerful that after a few minutes, I have to turn the jet strength DOWN because it hurts my skin!! I've NEVER had that issue before & I'll take it if it's my worst problem! I have had three back surgeries and having this spa has improved my quality of life. Only wish it would've come with steps. Thank you Overstock & Bayview Spas!
After 20 years with an old hot tub that finally bit the dust, i decided it was time to replace.. I went to spa expos(what a joke!!)pool stores( another joke) all priced spas for me at around 9-12,000. Plus i had the added problem of needing a crane to lift the old one out of the ground then over the fence. and the same for the new one.-- all of the pool stores quoted me 800-1300 dollars. Anyway i found this one on overstock- ended up with a 12% off coupon at about 4100!! local crane person did the whole job for 250.00!! The support group at overstock tracked my delivery every step of the way and we had no problems whatsoever. the new spa is gorgeous and amazing- 2 pumps - more jets than we know what to do with and we are very happy!! thank you overstock!!
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