Finally got the hot tub. Ordered July 3rd, delivered August 28th. Overstock had no clue as to why the delay. Called the manufacturer, Leisure Products, at *** and was told that the delay was due to their cover supplier. Overstock needs to do better on their tracking. I got a shipped email with a tracking button that had no tracking info. Kudos to the freight company, ABF. The driver helped me load it on to my pickup and then on to my deck. The tub’s freight weight with the cover and pallet was 645 lbs. It ships on its side banded to a long custom size pallet that just fit on my pickup with the tailgate down. It is wrapped in heavy plastic with only thin cardboard and some foam for protection. We slid the tub on rugs on its shipping side to its spot on my deck, and then myself and 3 neighbors tilted it down onto a 6’ 2 x 4 and lifted it up by the slight edge on the bottom of the side panel just enough to slide the 2 x 4 out. The manual and the power cord are behind the panel under the control panel. READ the manual first. A PITA taking the panel off and putting it back on. With a cordless drill, I notched out a 7/16” hole in the bottom beam and the panel for the power cord. A few tips: Do not use power tools to remove and install the screws from the side panel. I used a ratchet screwdriver. Fill the tub up through the filter hole before you re-install the side panel to check for leaks. Do not plug the power cord in until the tub is full. Make sure the 2 slice valves are in the default locked up position before plugging it in. This tub weighs ~600 lbs. empty. You will need at least 4-5 helpers. Filled, ~300 gallons, it weighs ~3100 lbs., not including people weight, so if you place it on a deck you need adequate support. I added 2- 8’ 4 x 6s across the joists a few inches in from the hot tub’s edge with 6-4 x 6 posts, 2 extra 4 x 6 posts on my center beams, and a 4 x 6 post on the outer joist next to the house. Check the suction drain cover. Mine had ~20 clogged holes. A small center screw holds it on. A PITA to remove when the tub is full but I am assuming this is a safety feature. When you first plug it in it goes through a self-check test. After the test, you should see Pr (priming mode) on the control panel, which should last ~6 minutes before the pump starts to run. I purchased my hot tub chemicals at Leslie’s Pool Supplies They are nationwide, check lesliespool.com’s store locator. I went with a bromine bundle, test strips, and a floater dispenser instead of a starter kit. More expensive but will last a lot longer. They will do a free 9 point water test on your hot tub water in the store and tell you what chemicals you need. I bought my Confer Plastics espresso color steps from an eBay vendor for $56. shipped. Great quality, made in USA. Pros: Ok hot tub for the price. Got it for $2250. with free shipping, no tax, during their July 4th sale. Seats 4 people comfortably, 6 small people maybe. It is advertised as 110V Plug and Play but you need a dedicated outlet and a 20 amp breaker for that outlet. More than adequate jet flows on high pump speed setting. Nice cover and color, perfect fit, not too heavy, 1 person can remove it; also comes with locking buckles that screw to the side panels. It comes with a pre-installed filter. Good comprehensive manual. It took ~8 hours to heat the water from 74F to 101F, not bad for only 110V. 7 color changing underwater LED light can be set to show only 1 color. Cons: A few nitpicks. The tub was undamaged but the side panels have scuffmarks, not from us, and I had to repaint the black base that had multiple nicks in it down to the bare wood. The manufacturer needs to improve their QC. The inside of tub was very dirty. Cardboard packing on the bottom panel was soaked presumably from a pre-test. It is 110V and does not come with an auxiliary heater so it takes a while to heat to set temp. There should be a better way to access the manual and power cord then taking a side panel off. It is advertised as having a 10’ power cord but only ~7’ of that is useful (see pics). My outlet is 5’ from the tub and ~2’ high and it just reaches. The GFI plug is large. I had to dremel out the opening in my outlet to get it to fit.
We love the Spa and it works perfectly. Originally the first spa was received damaged and we had some trouble getting the damaged spa picked up and a new Spa sent in a timely manner. However, Overstock was very apologetic and compensated me for the delay with both a monetary credit and extra points. I am very pleased with the customer service! Plus, the delivery guy helped set the replacement spa in place and stayed to make sure there was no damage! I love Overstock and this Spa! The speakers are great too!
This is my third spa ever, but my first with Overstock. It was a smooth delivery - I think it was a bit over 2 weeks from purchase to delivery, which I thought was great! The set-up went smoothly and this is a gorgeous spa! Everything works wonderfully and it's just pretty to look at - let alone relax in! It has SO many jets and truthfully is so powerful that after a few minutes, I have to turn the jet strength DOWN because it hurts my skin!! I've NEVER had that issue before & I'll take it if it's my worst problem! I have had three back surgeries and having this spa has improved my quality of life. Only wish it would've come with steps. Thank you Overstock & Bayview Spas!
I looked real hard for an affordable starter tub and came across this one. Below are bullets to help you decide if its the right one for you. It ended up being perfect for our needs. `No other tub out there comes close to price and the $$% off we got with overstock credit card sign up. 1. We live in Georgia and tub Came from Tennesse. So total delivery took 2 weeks. If you live across the country Im sure it would have taken 4 weeks like other reviews. 2. The delivery was prompt and on time. But only 2 men were on truck. I helped them get the tub in the back yard to the spot. So make sure you have a back up person in case one man shows up on truck. 3. The tub is a brighter red wood color than the pics and is a plastic type wood material. The corner panel was damages and cracked off in the delivery process. Overstock is working on getting a new panel sent out. overall tub look good. 4. It will heat 2 deg per hour. starting at a average out door hose temp of 75 deg. 5. Its a 3 adult tub, or one adult 4 kids under 10 years old. 4 adults can fit but zero room to stretch legs. Being that is just our family 2 adults and 2 kids it perfect. 6. The side panel screws off and the instructions were on a cd right as you pull panel off and plug there also. Panel is not that hard to put back on. 7. You do just plug and play but make sure the breaker box has a 20amp. I had mine changed before I got the tub. Breaker has not tripped at all. I think a 15amp would have. 8. The jets are strong. Very little difference than if you had a 240volt plug. 9. The changing colored light at night is great. 10. Fill the tub one inch above the highest jet. Takes about 1 1/2 hrs with a garden host. Place the hose in the filter which is actually in the corner of the tub across from the head rest. once filled hit the pump button and let it run and purge. wait about 6 min and don't touch anything else. When its done the jets will run on low which allows the tub to heat. When it gets to desired temp the pump will shut off. 11. You will loose about 2-3 degrees when people go in the tub. 12. Buy your chemicals ahead of time and have a local pool store test your water for correct chemical amounts. I spent about $$ for all chemicals needed.
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