Home and Garden 6-person 90-jet Spa with MP3 Auxiliary Output and Ozone Included

by Home and Garden
Today: $5,372.99
At other retailer: $7,192.31 Save $1,819.32 (25%)
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ITEM# 13019546
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    • Warranty
      Included Warranty: 3 year Limited Manufacturer
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    Details

    ITEM#: 13019546

    After a long hard day, go home and relax in this five-person hot tub. Over 90 jets will gently soothe away your worries and massage your sore muscles, so you feel rejuvenated. The LED lights and audio system are perfect for your next party.

    • Seats: 6
    • Jets: 90
    • 1 14-Jet Massage Insert, 2 7-Jet Inserts
    • Electrical: Dedicated 220V/50Amp
    • Hardwired Connection Required
    • Empty Weight: 900 pounds
    • Filled Weight: 4450 pounds
    • Gallons: 425
    • Dimensions: 92 x 92 x 37 inches
    • MP3 Auxiliary Output
    • 2 Speakers and Sub-woofer for Premium Sound
    • 2 LED Lit Cup-Holders Included
    • Digital Balboa Controls
    • 2 Energy Rite Pumps
    • Low Energy Consumption, High Performance
    • Sterling Shell with Mocha Cabinets
    • Durable, Slip Resistant Lucite Acrylic
    • Multi-Layer Fiberglass Reinforcement
    • Quality Heat-Retaining Synthetic Cabinetry
    • Back, Shoulder, Calf, and Foot Jets
    • Standard High Density Spray Foam Insulation
    • Deluxe Lockable Safety Cover Included
    • Factory Installed Ozone System
    • 8 Perimeter and 1 Underwater LED Light
    • Built-In Waterfall
    • Plumbed with Anti-Fungicide Tubing

    Warranty
    • 2 year parts warranty
    • 90 day labor warranty
    • 5 year surface and shell warranty
    • 10 year structural


    Please note:Orders of 151 pounds or more will be shipped via Freight carrier and our Oversized Item Delivery/Return policy will apply. Please click here for more information.

    Specs

    Features
    Type Standard
    Assembly Assembled
    Color Off-White
    Hot Tub Capacity 5 person
    Dimensions 92.0x92.0x36.0
    Warranty 3 year Limited Manufacturer
    Model Number LPI104X12
    Country of Origin United States

    Customer Reviews


    5 Stars
    12
    4 Stars
    8
    3 Stars
    0
    2 Stars
    0
    1 Stars
    2
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    • Most Recent

    • Horrible Experience
      Verified Purchase

      This user earned $50.00 Club O Rewards for writing this review.Learn More

      Purchasing an item of this size and value online is risky even with your most trusted merchants. Purchasing this from Overstock is just plain crazy. Read their listings very carefully. They are old and inaccurate, containing conflicting and misleading information. Rather than create new listings for new items/models, they just jumble them together! We ordered what we thought was the 6 person hot tub based on the photo and details provided, and received the 5 person hot tub with an entirely different jet configuration. The listing title did not match with the listing picture, or the listing questions and answers beneath which all described the 6 person tub, so we assumed the title must have had a typo saying 5 instead of 6. All of our subsequent correspondence from them regarding our order also indicated the 6 person tub, so we felt assured that all was well!! My order confirmation email clearly shows a picture of the 6 person tub, however, when contacting them after delivery, they would only say "You got what you ordered." And that was that. No further replies or communication except to just repeat that statement and add that the manufacturer changed the model after we ordered. I forwarded them a copy of the original order confirmation clearly proving that it showed a six person spa and that their listing was wrong. If you review it closely, you will see that it is still all mismatched and they apparently don't intend to fix it. Still no further reply or acknowledgment of any responsibility. In addition, it took two months to arrive, and they kept changing their delivery service on us depending on who we spoke with. They did credit us some overstock points to make up for that confusing policy change, however. All of that being said, it is just an ok hot tub. You can only use the foot jets if certain seats are turned completely off. A couple of jets spray wildly up and cannot be controlled because they are "the permanent ozone jets." Two seats have a ridiculous jet configuration that only gets a small area of your back, either upper or lower causing you to have to keep moving seats if you want your full back covered. The speakers also only work intermittently. This was one of the worst purchasing experiences we have ever endured. We used up our points, but will never order from overstock again. We knew it was risky, we gambled and lost. Don't make the same mistake!!

      Read More
    • Good tub
      Verified Purchase

      Bit as many jets as advertised and the blue tooth speakers never worked. But nice tub and enjoying it

      Read More
    • HUGE
      Verified Purchase

      Very nice, large hot tub. We had to hire a professional electrician to install install it, and pull a permit. It didn't fit in the area on the porch we thought it would. Well, it did fit, but it took over the area so we decided to clear a square on our lawn and lay down sand and a pad. Very expensive, added more than $* . We also need a pergola now to go over it, expecting to spend another $2-3k on that. We love it, though. Someone jumps in it almost every day.

      Read More
    • love the tub but
      Verified Purchase

      the big jets don't last - have had to replace on my dime 4 of them so far. but it works great..

      Read More
    • Great as long as you understand
      Verified Purchase

      As noted another reviewer this is a great tub for the money but you need to have DIY skills to handle basic trouble shooting. Also we did have an issue with delivery. Third party dock had tub for 3 weeks waiting on Overstock to approve larger than a 2 man delivery. It wasn't until I pushed Overstock that they approved and 8 men brought it and placed where I asked. There are plenty of jets for different body areas but to use all 5 seats at once you will have to take full pressure from other seats all will still have a good medium pressure. Don't buy this for water falls (non existent) or music (2 small speakers). Lights are ok nothing special. Understand the limitation and this is a great tub for the money.

      Read More
    • Most Helpful

    • Awsome hot tub
      Verified Purchase

      This hot tub is great, it has a lot more jets than my previous tub and is very therapeutic, we use the tub 4-5 day out of the week. We hooked the up power, filled the tub and hit the power on button and the tub started and has worked perfectly. The only problem that I have had product is some of the stitching on the cover came loose and the hold down strap came loose from the cover, I contacted the cover mfg and they offered to fix the cover no problem after the warrant form was filed. The other problem that I had was the delivery of the tub, the freight company's truck was to small to fit the hot tub in first time, the second time the lift gate broke when they got to my house and they couldn't unload the tub and the thrid time never showed up. I contacted customer service and they took care of the problem and compensated me for all of the problems and my time and then tub was delivered on time without damage.

      Read More
    • nice
      Verified Purchase

      took the gamble on such a high price order over the internet. The spa hasn't disappointed. Like other reviews about this product has mentioned, you need to have a crew ready to place this tub in position. It took 8 people for me to fit it under my patio, We had to roll the tub on its side, which caused the cabinet to buckle and crack on the corners. Had to drill a hole in the cabinet to run the electrical wires. The instruction manual is in cd form, inside the cabinet,and helped a lot. Once the tub was filled and heated, all the work seemed to pay off. Nice features, the waterfall, shoulder jets, and stereo all work fine so far. THe LED light seems a little dim. Overall very happy and would take the gamble again

      Read More
    • JUNK! JUNK! JUNK! Waste of $$$

      Spa arrived 2 months ago with a sliced cover, cracked tub skirt, broken speakers, defective control board and scratches all over. Spa never got to the correct temperature in 5 days. I contacted Home and Gardens Spa (LPI Products - check their lengthy list of complaints on the BBB in Tennessee). LPI refused to replace the cover. Sent a section to replace the broken skirt - the new section shattered in the light weight box they shipped it in. Still have a broken tub skirt. LPI refused to send another replacement. They sent a new control panel to fix heating issue but it didn't solve the problem. They sent a new speaker but it didn't solve the problem. Speakers are sparking and arching in the tub. Can you say electrical hazard?? They refuse to stand behind their product even though I'm in the 90-day warranty window. Also arrived filled with brown slime and water mold. Had to flush 5 times before using. Horrible, horrible, horrible customer service from LPI. Overstock's customer service has been the only saving grace. Run from Home and Gardens Spas. Save your money and buy from someone who will stand behind their product. Anyone but these guys.

      Read More
    • Kahuna Bay spa
      Verified Purchase

      We love our spa for the jets and hydrotherapy. It adjusts to many High and low settings and the MP3 player works well. Electric is not much so far. The insulation is not what we expected. It is only a spray on coating so I am concerned when it gets cold in upstate NY. The lighting was nice until we just noticed it is not working at 4 months old and the warranty was 90 days. Make sure you have help unloading and setting it up, especially with the 220 wiring. Since it is really Laguna Bay spa I will call them Monday and they have been responsive by phone.

      Read More
    • Love this Hot Tub
      Verified Purchase

      This is a great hot tub for the money. Take a look at the competitors and you will find this one (through Overstock) costs thousands less. We initially ordered the model below this and were not satisfied. Due to issues with that model, we returned it and ordered this one. Even though this has more jets and the same pumps as the lesser model, the power is directed more appropriately and the jets are more effective. It comfortably fits our family of five. The MP3 jack is a nice plus (good sound to the speakers). We are very happy with our purchase. It is definitely worth paying the extra $1,000 to upgrade to this model. It was also worth purchasing through Overstock who has a customer service department that is second to none. A couple of things to note (easily fixed so I did not ding them on the rating). Our speaker wire had to be wiggled to fix a loose connection that was causing distortion (simple fix). The manufacturer forgot to plug the light into the power panel (simple fix). Some of the exterior panels came damaged (Overstock was great to work with on getting the replacements). Also note that the exterior tongue and grove panels are stapled from the back side into nailing strips. During shipment, the panels vibrate lose from the nailing strip and have a tendency to slip out of place. When our replacement panels come, we will take all side panels off and refasten the panels. A little nuisance, but again, this is a great hot tub and that should not dissuade you from getting it.

      Read More

    Questions & Answers

    • Q:

      "Are the jets made of stainless steel and secondly are all parts made in USA or are parts made in China and then assembly done in USA?"

      Have an Answer? Be the first to answer this question!
    • Q:

      "Does this spa include the cover? thanks!"

      • A:

        Yes it does. The cover is lightweight - however, I would still recommend a cover lift kit (be sure to install it BEFORE you fill it with water!!) Enjoy - we are loving it.

    • Q:

      "What are the weights of this tub both empty and full? How man gallons of water does it hold"

      • A:

        The shipping weight of the Home and Garden Spas 5-person 104-jet Hot Tub is approximately 900 pounds.

    • Q:

      "Is this tub GSI breaker protected build in"

      • A:

        Not, that's a function of your electrican at your circuit panel. He will also need to install a quick release shut off no closer than 5 ft from jacuzzi according to CT stds.

    • Q:

      "Does this spa include jets and a blower? "

      • A:

        Hot tub comes standard with MP3 auxillary hookup (2 speakers and sub-woofer), 7 color LED light (underwater and 12V), built-in waterfall, stainless jets, and factory installed ozone sanitation system; equipped with 4.0KW stainless heater. Includes four 2-inch deluxe hard covers with marine grade vinyl skin and safety snaps for each side. Other features include: user friendly topside controls, foot and shoulder jets, and therapeutic water jets.

    • Q:

      "Does this hot tub come with the led lighting and the MP3 hookup?"

      • A:

        This item features a MP3 auxiliary output with 2 speakers and sub-woofer. It also includes 9 Color LED lighting as well.

    • Q:

      "How many gallons capacity?"

      • A:

        This item can hold approximately 450 pounds.

    • Q:

      "Does this spa have a 24 hour circulation pump? Can it be converted to a salt water chlorine generating system?"

      • A:

        The spa has a dual speed pump which will circulate teh water 24 hours in low speed. The spa can be converted to a salt system but it is can't be done from the factory. It will need to been after being received.

    • Q:

      "Can you please tell me what color the cabinet is. Is it gray? I want to order steps to match the cabinet. I was looking at item #12714284 and want to make sure it matches."

      • A:

        Hello ldyeab, the tub color is "glacier white," which is a pearlescent white finish. The outside cabinet of the tub has a brown finish. We recommend item # 12714285, which is a similar step, in a matching color tone. I hope this information helps. Thanks for shopping with us!

    • Q:

      "What filters do I order for this jacuzzi?"

      • A:

        Hello Wyld1, we do not currently have the filters available on our site. You may be able to find them at your local hardware store. Thanks for shopping with us!

    • Q:

      "What is the frame size (not HP) of the pumps? What company manufacturers the control pack? And who will do the repairs and pay for them if there is a problem with the spa during the warranty period?"

      • A:

        Hello smartgirls, we are unable to disclose the manufacturer of some of our products; however, Overstock.com stands behind every product we sell. When necessary we can contact suppliers if a product issue arises. Thank you for shopping with us.

    • Q:

      "Does this come with a cover?"

      • A:

        Thank you for contacting us, annemk. Yes, the cover is included. Please let us know if you have any further questions.

    • Q:

      "What are the specifications of the ozone system? Is it a single vessel, dual, or 3 vessel system?"

      • A:

        Thank you for contacting us, maxwell. This is a single vessel. Please let us know if you have any further questions.

    • Q:

      "What is the temperature range?"

      • A:

        Thank you for your question, brissa. The temperature range for the Home and Garden Spas 5-person 104-jet Hot Tub is maximum 104 degrees. Have a great day.

    • Q:

      "Do u deliver on Saturdays?"

      • A:

        Hello antni075, please see our shipping and returns tab. Thanks for shopping with us!

    • Q:

      "What color is the exterior cabinet and what color is the interior?"

      • A:

        Hello antni075, the color or the exterior of the cabinet is brown or a wood color, the interior is the same as the interior of the tub. Thanks for shopping with us!

    • Q:

      "Is there an easy access panel for maintanance? What side is the electrical stuff and the drain located? For example, if it was on the side with the user controls, could you give further detail to if it was on the left, center, or right part of that side."

      • A:

        Thank you for shopping with us indalay21. The access and electrical panel are on the same side and that is the same side as the filter basket or foot of the lounge seat. The drain plug is on the opposite side of the things, the same side as the head of the lounge seat. Have a great day.

    • Q:

      "I'm thinking about purchasing this hot tub. Will the shipper walk the tub into my backyard and place it on my concrete pad?"

      • A:

        Hello nick007007, Thank you for inquiring about the Home and Garden Spas 5-person 104-jet Hot Tub.Your answer is yes. When you place your order ask for white glove delivery. Select oversized items are shipped with White Glove Delivery. Items that include this service will be noted accordingly in the Shipping & Returns of the product page. White Glove Delivery includes the following services: Inside placement of items, up to two flights of stairs Unpacking Debris removal Limited placement of the item Up to 15 minutes of the services described, with no use of tools Thank you for shopping with us.

      • A:

        Overstock, it doesn't say that white glove service is available for this product. now what?

      • A:

        Hello nick007007, I apologize that this item does not specify white glove delivery. Depending on the carrier, you may be able to request Special Delivery options such as upgrading to White Glove Delivery or other Delivery Services. To see if special delivery options and services are available in your area, call our Customer Service at 1-800-THE BIG O and request a transfer to our Oversized Item Delivery Team. Thanks again for shopping with us.

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    • Q:

      "How noisy is the pump?"

      • A:

        Without being able to go out and turn one on to test it for all the questions that we receive, the pump is said to be no more loud than any other pump out there on the market today. Its not a whisper quiet pump by any means but is enough that you can enjoy your hot tub at home. Thank you for your business.

    • Q:

      "Had a few questions: 1) I understand the factory offers a prozone salt system purifying system is this included with the purchase of the spa and if not, how may I go about having this as an added feature? 2) Does this include perimeter LED lighting 3) What type of waterfall is it? 4) Are there more photo's of this spa? 5) Does it come with a cover lifter and if not, how may i go about getting this upgrade? Look forward to hearing from you asap as we are making our decision soon!"

      • A:

        Hi luv2shop50, we were able to verify with our support team. Unfortunately we are unable to offer the salt water purifying system option. We apologize for the inconvenience. This item does not include perimeter lighting. The item has a dual water fall system. It is the stream system that is located on each side of the filter basket. Unfortunately we do not have additional pictures of the unit nor does it come with a cover option.

    Shopping Tips & Inspiration

    Shipping & Returns

    Contact Information
    Shipping:

    This product normally leaves our warehouse within 4 - 6 Weeks. *

    1-4 week delivery after the item ships:**

    Delivered by freight carrier. See Oversized Item Delivery Policy.

    Oversized-Item Return Policy:

    Upon delivery, if you notice any damage or defects, you must note them on the shipping receipt and refuse delivery. Notify Overstock.com immediately in the unlikely event of damage. More Details

    NOTE:

    This item cannot be shipped to Alaska or Hawaii. More details

    Oversized Item Delivery Policy:

    This item will be shipped via freight carrier to your home, excluding rural routes, remote areas not in close proximity to areas commonly serviced by freight carriers, islands, APO/FPO addresses, P.O. Boxes, Alaska and Hawaii. Please provide your daytime and evening phone numbers during check out so our carrier can contact you to schedule delivery. Refer to our Oversized Item Delivery Policy for additional information.
    More details

    For your protection, all orders are screened for security purposes. If your order is selected for review, our Loss Prevention Team may contact you by phone or email. There may be a two business day delay to process your order.

    ** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.

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