When the pound a peg we bought didn't live up to expectation, I called melissa and doug and they sent the pound and roll, no questions asked. My kid loves it. Wants to play with it throughout the day, and is certainly developing hand eye coordination as a result. Love the company, Love the toy.
The latches work great and my grandson loves it! I was disappointed in the quality of the puzzle board itself. There was a chip out of one side of it.
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