Overall quality is good. This is the best quality for the money I could find. Directions are very bad. Refer closely to pictures in ad for correct assembly. All U-Bolt clamps that attach actual bike hanging supports are 1/2 " too short so you will need to buy 5, 1 1/2" U-bolts with self locking nylon lined locking nuts. Powder coating on lower hardware is good. Coating on upper horizontal bar is very thin and will scratch during assy. Lock assy. is very cheap in design and use of it requires effort to make it work. I have a Jeep Wrangler and it required me to add an extension to allow for clearance of the spare tire on back of vehicle. Aside of all the downfalls, if they would have supplied the correct U-bolts, I would have given it a 5 star. Instead, I had to drive 50 miles to town and back to get correct parts for about $5 in material cost. Don't forget the nuts. Some U-Bolts use metric and some are standard. Some are std SAE thread and some are fine thread. Total assy time is under 2 hours with all correct hardware. I would still recommend it because it is well designed and affordable if bought through Overstock.com. Everyone else is over $100 more. It is worth the Overstock price. Doug in IL.
The bike rack its self is good, the only problem was that it is VERY heavy. We purchased this to put on our fifth wheel bumper so we could take our bikes camping and with the weight of the bike rack and bikes it ended up bending the bumper on the trailer. However when we use the receiver on the truck it works just fine.
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