I purchased a basketball goal with a missing part. Customer service was very responsive and helpful. They shipped the part to me free of charge. Very thankful.
This basketball hoop is excellent. Had to take it apart and relocate. Lost the spacers for the hoop and Lifetime rep was so helpful and got me the correct pieces. Thank you for the great service and product.
Customer service beyond compare... I lost 2 brackets to mount backboard and they sent them to me for free at no cost! I will always look for lifetime products from now on! Best deal on a solid construction hoop too!
I bought this portable basketball system for Christmas. When it arrived it was missing some key parts. I figured it got lost along the way during shipping to Hawaii. I contacted customer service and without a fuss they were willing to send the parts. I just received the parts and now happily playing ball. That is what I call great customer service and a willingness to standby their product! I wish more companies would do the same.
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