This basketball hoop is excellent. Had to take it apart and relocate. Lost the spacers for the hoop and Lifetime rep was so helpful and got me the correct pieces. Thank you for the great service and product.
I bought a lifetime portable backboard system on April 15th, 2013. The left side of the backboard cracked from a hook shot with a youth sized rubber Spalding basketball from my 9 year old daughter. Lifetime honored the warranty by sending me a new backboard. Keep your receipts and owners manual to have exact date purchase date as well as backboard system product ID. Its OK if you do not have product ID from owners manual because it's also provided on a sticker on the pole of the portable system. Lifetime will honor warranty without receipt as well if you give them the product information from the sticker on the pole. The only issue is Lifetime will warranty the system from the production date and not the purchase date. Production date could be 6 months to a 1 year before purchase date. Save your receipts!! Cheers to Lifetime for honoring their warranty on their products without a hassle.
The basketball hoop came with parts missing. The box had been ripped and then taped back up. It was either shipped that way or it happened during delivery. We had to make a Home Depot visit so the basketball hoop was usable.
This hoop is as basic as it gets but it's worth it. If your kid wants to try basketball but you don't want to spend an arm and a leg, I would recommend this hoop. The assembly is a bit tricky but you'll be satisfied when installed. It's looks nice and is fairly sturdy. The height options are very nice and make it so the unit can be used by anyone.
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