We had one part missing you in the portable basketball system and I had called in during the Christmas time. The person who took my call was very helpful. Even though it was the holiday season, I received the part in the next couple of days. That was a very pleasant surprise. The great customer service says a lot about the company and I would not hesitate to buy any of their products.
Called Lifetime to purchase some repair parts for a basketball hoop that was damaged by wind. It was a small dollar amount, they were very helpful. Just charged me a small freight fee and through in the parts in. Figured they would take forever to get them to me, and bam already out for delivery. Great Customer Service!
This hoop is as basic as it gets but it's worth it. If your kid wants to try basketball but you don't want to spend an arm and a leg, I would recommend this hoop. The assembly is a bit tricky but you'll be satisfied when installed. It's looks nice and is fairly sturdy. The height options are very nice and make it so the unit can be used by anyone.
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