Overstock.com handled an exchange for me as soon as they were able to determine (by the tracking number) that the item had been mailed. No need to wait until they received it. This crew neck base layer arrived on time and it's beautifully made, comfortable and warm. Packaging is impressive also
This base layer bottom is thinner than I expected but is warm as merino wool should be. I shall be wearing it every weekend for my long walks. My only reservation is that I am about the same size as the model shown in the picture; I am 34-25-34 while the model is 34-26-34, and I am 5'4" while the model is 5'6". I expected to look like the model when I put it on, but I don't. It is too large on my waist by about 5 inches in circumference. There is also an added piece in between legs, which to me makes it look like men's clothing. Thank God, I can sew so will alter it myself. But this would work better on a person with a 36-30-38 figure. I give four star for the soft buttery merino wool.
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