The supports are made of foam instead of rubber. I have used foam supports in the past, which wear out in a couple of months and have done damage to my vehicle. For the price of the rack, I expected a better made, long lasting product.
I'm on my third season with these upright racks. They aren't as stable as the Thule, Yakima, Saris, and other name brand upright racks, but they have never failed me in use. The wheel straps wore out after one season and the rubber pieces that are in contact with the down tube have fallen out , but I rigged up replacements. I'm actually back on overstock.com to buy an additional pair, three years later. I still use the original uprights, but these will be to replace my standard bike trays where I need to remove the front wheel--secretly I'm also going to try to rig them up to carry a tandem, but I don't think that the upright bars will offer enough lateral support. I use the racks for my mtb and my road bike. I am mindful of keeping the nuts that hold the upright bars on the tray snug to reduce the lateral movements. For the budget minded, this is a great way to go. And the idea that they come with locks is great because with other brands you need to buy them in addition to their $200 for a single upright.
They had the very best price on Overstock. I found the racks easy to install. I did some trial and error adjustments but found the original setup was the best. To me the bikes seem very secure. Much more expensive racks for sure look more secure but the Swagman racks seem fine for our short trips going about 45 mph.
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